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“Card Was Returned To USCIS”on your I-765 · Work permit (EAD)

Your EAD card is back at USCIS because it could not be delivered.
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WHICH STEP ARE YOU ON?
Receipt notice
Biometrics (if required)
Decision
Card produced and mailed · here

What to do, in 4 steps

Update your address with USCIS (Form AR-11 and your case).
Contact USCIS to request that the card be re-mailed.
Act quickly before the card may be destroyed.
If it was destroyed, ask how to get a replacement.
letter
Your deadlineThe one on your letter. Do not miss it.
In this statusUSCIS holds returned cards for a limited time, so act within days, not months.

What it means for your I-765

Your EAD card is back at USCIS because it could not be delivered. Without it, you cannot show the card to an employer. Make sure your address is correct with USCIS, then contact them to request that the card be mailed again.

In general, on any form:

Your card was returned to USCIS because it could not be delivered. USCIS holds returned cards for a limited time. You need to contact USCIS and confirm your correct address. Your approval is not affected.

Avoid these mistakes

Assuming USCIS will re-mail it on its own.
Waiting months to call.

Quick questions

What does "Card Was Returned To USCIS" mean on an I-765?

Your EAD card is back at USCIS because it could not be delivered. Without it, you cannot show the card to an employer. Make sure your address is correct with USCIS, then contact them to request that the card be mailed again.

How do I get my returned card?

Update your address and contact USCIS to request that it be mailed again.

How long will USCIS keep my card?

For a limited time. After that, it may be destroyed and you may need a replacement.

Do I have to pay again?

Not usually if the card is re-mailed. A replacement may have a fee depending on the reason.

How long does an I-765 take?

The typical range published by USCIS is 14 to 17 months. It depends on the office and your case; it is not an exact date.

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Other statuses of your I-765

New Card Is Being ProducedCard and documentsCard Was Mailed To MeCard and documentsCard Was Picked Up By The United States Postal ServiceCard and documentsCard Was Delivered To Me By The Post OfficeCard and documentsCard Is Being Returned to USCIS by Post OfficeCard and documentsCard Was Received By USCIS Along With My LetterCard and documentsCase Was ReceivedIntakeCase Was Received and A Receipt Notice Was SentIntakeCase Rejected Because I Sent An Incorrect FeeIntake

Every status of an I-765 →

This same status on other forms

I-485Green card from inside the U.S.Application to Register Permanent Residence or Adjust StatusI-751Remove conditions on 2-year green cardPetition to Remove Conditions on ResidenceI-90Renew or replace green cardApplication to Replace Permanent Resident CardI-821DDACA request or renewalConsideration of Deferred Action for Childhood ArrivalsI-821TPS application or re-registrationApplication for Temporary Protected StatusI-918U visa for crime victimsPetition for U Nonimmigrant StatusI-829Remove conditions for EB-5 investorsPetition by Investor to Remove Conditions on Permanent Resident StatusI-914T visa for trafficking victimsApplication for T Nonimmigrant StatusI-881NACARA relief for certain nationalsApplication for Suspension of Deportation or Special Rule Cancellation of Removal (NACARA 203)

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.