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“Card Was Returned To USCIS”on your I-485 · Green card from inside the U.S.

USCIS has your undelivered green card.
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WHICH STEP ARE YOU ON?
Receipt notice
Biometrics appointment
Interview (often)
Decision
Green card produced and mailed · here

What to do, in 4 steps

Update your address with USCIS (Form AR-11 and your case).
Contact USCIS to request that the card be re-mailed.
Act quickly before the card may be destroyed.
If it was destroyed, ask how to get a replacement.
letter
Your deadlineThe one on your letter. Do not miss it.
In this statusUSCIS holds returned cards for a limited time, so act within days, not months.

What it means for your I-485

USCIS has your undelivered green card. It holds returned cards only for a limited time, and after that you may need Form I-90 and a fee to get one. Contact USCIS soon, confirm your current address, and ask them to mail the card again.

In general, on any form:

Your card was returned to USCIS because it could not be delivered. USCIS holds returned cards for a limited time. You need to contact USCIS and confirm your correct address. Your approval is not affected.

Avoid these mistakes

Assuming USCIS will re-mail it on its own.
Waiting months to call.

Quick questions

What does "Card Was Returned To USCIS" mean on an I-485?

USCIS has your undelivered green card. It holds returned cards only for a limited time, and after that you may need Form I-90 and a fee to get one. Contact USCIS soon, confirm your current address, and ask them to mail the card again.

How do I get my returned card?

Update your address and contact USCIS to request that it be mailed again.

How long will USCIS keep my card?

For a limited time. After that, it may be destroyed and you may need a replacement.

Do I have to pay again?

Not usually if the card is re-mailed. A replacement may have a fee depending on the reason.

How long does an I-485 take?

The typical range published by USCIS is 16 to 24 months. It depends on the office and your case; it is not an exact date.

Other statuses of your I-485

Every status of an I-485 →

This same status on other forms

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.