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“Card Is Being Returned to USCIS by Post Office”on your I-765 · Work permit (EAD)

The post office could not deliver your EAD card and is sending it back to USCIS.
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WHICH STEP ARE YOU ON?
Receipt notice
Biometrics (if required)
Decision
Card produced and mailed · here

What to do, in 4 steps

Update your address with USCIS right away.
Contact USCIS to ask that the card be re-mailed.
Make sure your name is on your mailbox.
Keep your approval notice as proof while you wait.
letter
Your deadlineThe one on your letter. Do not miss it.
In this statusThe card usually reaches USCIS within a few weeks; act now to get it re-sent.

What it means for your I-765

The post office could not deliver your EAD card and is sending it back to USCIS. This usually means an address problem. Update your address with USCIS right away using the online change of address tool, and contact USCIS about resending the card.

In general, on any form:

The Postal Service could not deliver your card and is sending it back to USCIS. This often happens because of a wrong or old address or a missing name on the mailbox. Your approval is still valid. You need to act so USCIS can send the card again.

Avoid these mistakes

Waiting too long; USCIS may destroy undeliverable cards after a period of time.
Only updating the address with USPS and not with USCIS.

Quick questions

What does "Card Is Being Returned to USCIS by Post Office" mean on an I-765?

The post office could not deliver your EAD card and is sending it back to USCIS. This usually means an address problem. Update your address with USCIS right away using the online change of address tool, and contact USCIS about resending the card.

Why is my card being returned to USCIS?

Usually because USPS could not deliver it at the address on file.

Will USCIS send it again?

Often yes, once you update your address and request it.

Do I need to file a new application?

Not usually if you act quickly. If the card is destroyed, you may need to request a replacement.

How long does an I-765 take?

The typical range published by USCIS is 14 to 17 months. It depends on the office and your case; it is not an exact date.

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Other statuses of your I-765

New Card Is Being ProducedCard and documentsCard Was Mailed To MeCard and documentsCard Was Picked Up By The United States Postal ServiceCard and documentsCard Was Delivered To Me By The Post OfficeCard and documentsCard Was Returned To USCISCard and documentsCard Was Received By USCIS Along With My LetterCard and documentsCase Was ReceivedIntakeCase Was Received and A Receipt Notice Was SentIntakeCase Rejected Because I Sent An Incorrect FeeIntake

Every status of an I-765 →

This same status on other forms

I-485Green card from inside the U.S.Application to Register Permanent Residence or Adjust StatusI-751Remove conditions on 2-year green cardPetition to Remove Conditions on ResidenceI-90Renew or replace green cardApplication to Replace Permanent Resident CardI-821DDACA request or renewalConsideration of Deferred Action for Childhood ArrivalsI-821TPS application or re-registrationApplication for Temporary Protected StatusI-918U visa for crime victimsPetition for U Nonimmigrant StatusI-829Remove conditions for EB-5 investorsPetition by Investor to Remove Conditions on Permanent Resident StatusI-914T visa for trafficking victimsApplication for T Nonimmigrant StatusI-881NACARA relief for certain nationalsApplication for Suspension of Deportation or Special Rule Cancellation of Removal (NACARA 203)

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.