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“Card Was Returned To USCIS”on your I-821 · TPS application or re-registration

Your TPS card is back at USCIS because it was not delivered.
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WHICH STEP ARE YOU ON?
Receipt notice
Biometrics
Decision
Work permit card mailed · here

What to do, in 4 steps

Update your address with USCIS (Form AR-11 and your case).
Contact USCIS to request that the card be re-mailed.
Act quickly before the card may be destroyed.
If it was destroyed, ask how to get a replacement.
letter
Your deadlineThe one on your letter. Do not miss it.
In this statusUSCIS holds returned cards for a limited time, so act within days, not months.

What it means for your I-821

Your TPS card is back at USCIS because it was not delivered. Confirm your address with USCIS, then ask them to resend the card. Until it arrives, your approval notice and any automatic extension for your country may help with employers.

In general, on any form:

Your card was returned to USCIS because it could not be delivered. USCIS holds returned cards for a limited time. You need to contact USCIS and confirm your correct address. Your approval is not affected.

Avoid these mistakes

Assuming USCIS will re-mail it on its own.
Waiting months to call.

Quick questions

What does "Card Was Returned To USCIS" mean on an I-821?

Your TPS card is back at USCIS because it was not delivered. Confirm your address with USCIS, then ask them to resend the card. Until it arrives, your approval notice and any automatic extension for your country may help with employers.

How do I get my returned card?

Update your address and contact USCIS to request that it be mailed again.

How long will USCIS keep my card?

For a limited time. After that, it may be destroyed and you may need a replacement.

Do I have to pay again?

Not usually if the card is re-mailed. A replacement may have a fee depending on the reason.

Other statuses of your I-821

Every status of an I-821 →

This same status on other forms

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.