"Card Was Returned To USCIS" — what it means on USCIS

What to do, in 4 steps

Update your address with USCIS (Form AR-11 and your case).

Contact USCIS to request that the card be re-mailed.

Act quickly before the card may be destroyed.

If it was destroyed, ask how to get a replacement.

letter

Your deadlineThe one on your letter. Do not miss it.

In this statusUSCIS holds returned cards for a limited time, so act within days, not months.

In general, on any form

Your card was returned to USCIS because it could not be delivered. USCIS holds returned cards for a limited time. You need to contact USCIS and confirm your correct address. Your approval is not affected.

Avoid these mistakes

Assuming USCIS will re-mail it on its own.

Waiting months to call.

Quick questions

How do I get my returned card?

Update your address and contact USCIS to request that it be mailed again.

How long will USCIS keep my card?

For a limited time. After that, it may be destroyed and you may need a replacement.

Do I have to pay again?

Not usually if the card is re-mailed. A replacement may have a fee depending on the reason.

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Choose your form for the exact explanation

I-485Green card from inside the U.S.Application to Register Permanent Residence or Adjust Status I-765Work permit (EAD)Application for Employment Authorization I-751Remove conditions on 2-year green cardPetition to Remove Conditions on Residence I-90Renew or replace green cardApplication to Replace Permanent Resident Card I-821DDACA request or renewalConsideration of Deferred Action for Childhood Arrivals I-821TPS application or re-registrationApplication for Temporary Protected Status I-918U visa for crime victimsPetition for U Nonimmigrant Status I-829Remove conditions for EB-5 investorsPetition by Investor to Remove Conditions on Permanent Resident Status I-914T visa for trafficking victimsApplication for T Nonimmigrant Status I-881NACARA relief for certain nationalsApplication for Suspension of Deportation or Special Rule Cancellation of Removal (NACARA 203)I-765VWork permit for abused spousesApplication for Employment Authorization for Abused Nonimmigrant Spouse

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.

“Card Was Returned To USCIS”