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“Case Was Reopened”on your I-765 · Work permit (EAD)

USCIS reopened your I-765, often after a motion or on its own after finding an error.
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WHICH STEP ARE YOU ON?
Receipt notice
Biometrics (if required) · here
Decision
Card produced and mailed

What to do, in 3 steps

Read the reopening notice carefully.
Respond to any request it includes before the deadline.
Keep checking your status for the next step.
17months
14 to 17 monthsTypical time for a complete I-765. USCIS published times. Typical ranges, never an exact date.
In this statusThe new decision can take weeks to months; it varies.

What it means for your I-765

USCIS reopened your I-765, often after a motion or on its own after finding an error. The work permit request is pending again and will get a new decision. Keep any notice you receive, and watch for requests for documents.

In general, on any form:

USCIS reopened your case after it had been closed or decided. This can happen after a motion, on USCIS's own initiative, or to fix an error. The case is active again and will get a new decision. Read any notice that explains why.

Avoid these mistakes

Assuming the earlier decision still stands.
Missing a request that came with the reopening notice.

Quick questions

What does "Case Was Reopened" mean on an I-765?

USCIS reopened your I-765, often after a motion or on its own after finding an error. The work permit request is pending again and will get a new decision. Keep any notice you receive, and watch for requests for documents.

Why was my case reopened?

Common reasons are a motion you filed, a USCIS error, or new information. The notice should explain.

Is a reopened case good news?

It gives the case another review. The outcome is not decided yet.

Do I need to send anything?

Only if the notice asks for something.

How long does an I-765 take?

The typical range published by USCIS is 14 to 17 months. It depends on the office and your case; it is not an exact date.

Other statuses of your I-765

Every status of an I-765 →

This same status on other forms

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.