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“Case Was Reopened”on your I-131 · Travel permit or reentry permit

USCIS reopened your I-131, often after a motion or on its own after spotting an error.
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WHICH STEP ARE YOU ON?
Receipt notice
Biometrics · here
Decision
Travel document produced and mailed

What to do, in 3 steps

Read the reopening notice carefully.
Respond to any request it includes before the deadline.
Keep checking your status for the next step.
25months
22 to 25 monthsTypical time for a complete I-131. USCIS published times. Typical ranges, never an exact date.
In this statusThe new decision can take weeks to months; it varies.

What it means for your I-131

USCIS reopened your I-131, often after a motion or on its own after spotting an error. The travel document request is pending again, so do not travel based on the earlier decision. Watch for new notices or evidence requests.

In general, on any form:

USCIS reopened your case after it had been closed or decided. This can happen after a motion, on USCIS's own initiative, or to fix an error. The case is active again and will get a new decision. Read any notice that explains why.

Avoid these mistakes

Assuming the earlier decision still stands.
Missing a request that came with the reopening notice.

Quick questions

What does "Case Was Reopened" mean on an I-131?

USCIS reopened your I-131, often after a motion or on its own after spotting an error. The travel document request is pending again, so do not travel based on the earlier decision. Watch for new notices or evidence requests.

Why was my case reopened?

Common reasons are a motion you filed, a USCIS error, or new information. The notice should explain.

Is a reopened case good news?

It gives the case another review. The outcome is not decided yet.

Do I need to send anything?

Only if the notice asks for something.

How long does an I-131 take?

The typical range published by USCIS is 22 to 25 months. It depends on the office and your case; it is not an exact date.

Other statuses of your I-131

Every status of an I-131 →

This same status on other forms

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.