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“Case Was Transferred And A New Office Has Jurisdiction”on your I-90 · Renew or replace green card

Most I-90s are handled without a field office, so a transfer can mean USCIS wants a closer look, for example at your residence history, or it is simply balancing workload.
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WHICH STEP ARE YOU ON?
Receipt notice
Biometrics
Decision
Card produced and mailed

What to do, in 3 steps

Watch for a transfer notice by mail.
Check processing times for the new office.
Keep your address current with USCIS.
10months
8 to 10 monthsTypical time for a complete I-90. USCIS published times. Typical ranges, never an exact date.
In this statusThe next update after a transfer can take weeks to months, depending on the new office.

What it means for your I-90

Most I-90s are handled without a field office, so a transfer can mean USCIS wants a closer look, for example at your residence history, or it is simply balancing workload. Check the notice or your online account for the new office and watch for any request.

In general, on any form:

USCIS moved your case to a different office. This often happens to balance workloads or to send the case to an office near you for an interview. The new office now handles your case. A transfer is routine and is not a decision.

Avoid these mistakes

Comparing your wait with the old office's processing times.
Thinking a transfer means a problem with the case.

Quick questions

What does "Case Was Transferred And A New Office Has Jurisdiction" mean on an I-90?

Most I-90s are handled without a field office, so a transfer can mean USCIS wants a closer look, for example at your residence history, or it is simply balancing workload. Check the notice or your online account for the new office and watch for any request.

Why was my case transferred?

Usually to balance workloads or move it to an office that can interview you.

Will a transfer slow down my case?

It can change your timeline, since each office has its own processing times.

Which office has my case now?

The transfer notice and your online account usually name the new office.

How long does an I-90 take?

The typical range published by USCIS is 8 to 10 months. It depends on the office and your case; it is not an exact date.

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Other statuses of your I-90

Notice Explaining USCIS Actions Was MailedAdministrativeExpedite Request ReceivedAdministrativeName Was UpdatedAdministrativeDuplicate Notice Was MailedAdministrativeNotice Was Returned To USCIS Because The Post Office Could Not Deliver ItAdministrativeDate of Birth Was UpdatedAdministrativeContinuation Notice Was MailedAdministrativeExpedite Request DeniedAdministrativeCase Was ReceivedIntake

Every status of an I-90 →

This same status on other forms

I-485Green card from inside the U.S.Application to Register Permanent Residence or Adjust StatusI-130Petition for a family memberPetition for Alien RelativeI-765Work permit (EAD)Application for Employment AuthorizationN-400Become a U.S. citizenApplication for NaturalizationI-131Travel permit or reentry permitApplication for Travel Documents, Parole Documents, and Arrival/Departure RecordsI-751Remove conditions on 2-year green cardPetition to Remove Conditions on ResidenceI-129FK-1 fiancé(e) visa petitionPetition for Alien Fiancé(e)I-140Employment-based green card petitionImmigrant Petition for Alien WorkersI-821DDACA request or renewalConsideration of Deferred Action for Childhood Arrivals

AI-assisted explanation based on the official USCIS status, reviewed by CaseAlerta. Not legal advice. Times are typical ranges, never an exact date.